Management Services

"Thank you so much for your insight, honesty and assessment of our organization and Board oversight during our time of crisis." Bertha Mathews Chair, Board of Directors Union County Community Action Organization

Management Development Plus (MDP) assists health, education and human service organizations enhance their services in cost effective ways that improve employee productivity and consumer satisfaction. We design and implement customized technical assistance and training that specifically meets the identified desired outcomes. Among the services we provide to achieve these outcomes are the following:

Management Training

• We help managers enhance the skills necessary to accomplish the organization's goals. We specialize in helping middle and first time managers develop the leadership and interpersonal skills that are necessary to get the work done. Our training includes "hands on" individual sessions as well as group training.
• We provide managers with techniques that result in a less stressful work environment for themselves and for their workers.
• We collaborate with organizations to develop an internal ongoing management training program. We develop a tract for current managers and a tract for employees who are identified as having the potential for future promotion to a management position within the organization.

Program Development

• We identify program strengths and areas for improvement. We then provide customized technical assistance that builds on the strengths to address the areas for improvement.
• We design and develop new program initiatives that meet emerging organization and consumer needs; we identify potential funding sources and write proposals to obtain funding.
• We development program operational procedure manuals that ensure consistency of high quality services.
• We help organizations prepare for program surveys by government agencies and foundations.

Professional Development

"We appreciate your creativity, your understanding of consumer and agency needs and your superb writing skills. As a result of the proposals you wrote for us, we were awarded contracts and funding to expand our services. James T. McQuade, Ph.D Executive Director Western Queens Consultation Center

• We help organizations decrease their recruitment and retention costs by providing learning opportunities that increase productivity and job satisfaction and that lessen the potential for burnout that is experienced by those covering the work load of vacant positions.
• We identify training needs that relate specifically to functional job responsibilities as well as to professional growth.
• We design and develop curriculums and provide training that links knowledge with practice
• We provide "train the trainer" sessions for identified potential trainers within the organization
• We provide individual and group stress management services to lessen the impact of stress on job performance

Management Development Workshops

• Leadership Basics: Developing an Effective Leadership Style
• Management Skills for New Supervisors
• Trainer Skills for New Trainers
• Communicating Clearly for Results
  • Effective Interpersonal Communication Skills
  • Effective Written Communication
• Coaching vs. Counseling
• Teambuilding
• Time Management
• Managing Meetings
• Facilitating Groups
• Managing Organizational Change
• Managing Conflict in the Workplace
• Minimizing Stress in the Workplace

Customized workshops are available upon request